Organizations spend significant dollars on training without first knowing the organization's training needs and if the current training programs are effective.

TBG can provide these answers by conducting an assessment of your organization’s current labor and employee relations training and delivery system as well as providing direction for future training efforts by:

• Involving all organizational levels
• Obtaining input from both those who deliver the programs AND the end user
• Evaluating training results in relation to business objectives
• Custom tailoring to the client organization and its needs
• Enabling implementation by human resource and training/management development professionals

FACTS™ means FAIR ACCURATE COMMUNICATIONS THROUGH SUPERVISION. FACTS™ Training is a signature program developed by The Burke Group.  Whether dealing with a union for the first time or if your organization has been unionized for many years, it is important that your management team communicates effectively during contract negotiations and understands how to manage with a contract in place.  All too often management leaves communications to the union which results in employees getting one sided information.  FACTS™ is a highly interactive and fast moving program that will provide your management team with the following:

• The skills and knowledge needed to explain and advocate the organization’s positions during negotiations using “real life” situations
• How to manage effectively in a unionized environment
• Effective communications techniques and interpersonal skills

In almost every employee or labor relations initiative, the key to success is securing the effective support of the front line management team. Well-trained supervisors not only need to understand the importance of a well managed work environment that should require no union, but also the fundamentals required to do so.  Our training provides management with the skills, tools and coaching necessary to be successful. Where appropriate, we utilize professionally produced videos and training aids, which have proven effective, or produce products tailored to the workforce.

Supervisory training includes:

• The National Labor Relations Act
• Specific union awareness training
• Card signing mitigation
• Effective communication and advocacy strategies
• Relevant case studies
• Questions and answers about campaign
• Business Literacy

ACT Training provides the information and skills needed during an “active” union organizing campaign regarding the legal role of managers/supervisors.  We provide:

• An overview of appropriate Labor Law
• What you cannot say and do, but, more importantly, what you CAN say and do
• Techniques a union may use
• How to convey information about the union to employees
• How to promote your organization.

In almost every employee or labor/labour relations initiative, the key to success is securing the effective support of the front line management team. Well-trained supervisors not only need to understand the importance of a well managed work environment that should require no union, but also the fundamentals required to do so. Our training provides management with the skills, tools and coaching necessary to be successful. Where appropriate, we utilize professionally produced videos and training aids, which have proven effective, or we produce products tailored to the workforce.

Supervisory training will include the following content:

• The National Labor Relations Act
• Specific Union Awareness Training
• Card Signing Mitigation
• Effective Communication and Advocacy Strategies
• Relevant Case Studies
• Questions and Answers About the Campaign
• Business Literacy